cxrevisionist — Posts — CX Revisionist

Posts tagged cxrevisionist

What is a Customer? Part 3

What is a Customer? Part 3

Three part series on defining your 4 types of customers

Ana LamDecember 22, 2018cx, cxrevisionist, cxblog, customerexperience, customer, customertype, cancelledcustomer, churn, churnedcustomer, cancellation

What is a Customer? Part 2

What is a Customer? Part 2

Three part series on defining your 4 types of customers

Ana LamSeptember 21, 2018cx, cxrevisionist, cxblog, customerexperience, customer, customertype, loyalty, retention, currentcustomer, newcustomer, existingcustomer

What is a Customer?

What is a Customer?

Three part series on defining your 4 types of customers

Ana LamSeptember 7, 2018cx, cxrevisionist, cxblog, customerexperience, customer, definition, prospective, prospectivecustomer, customertype, acquisition

Defining "Customer Experience"

Defining "Customer Experience"

Concisely defining CX can be difficult but let’s give it a shot.

Ana LamAugust 17, 2018cx, customerexperience, cxblog, cxrevisionist, definition

Who Am I?

Who Am I?

I’m exciting to start my CX blogging adventures

Ana LamAugust 2, 2018intro, cx, customerexperience, cxblog, cxrevisionist