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Posts tagged customer

What is a Customer? Part 3

What is a Customer? Part 3

Three part series on defining your 4 types of customers

Ana LamDecember 22, 2018cx, cxrevisionist, cxblog, customerexperience, customer, customertype, cancelledcustomer, churn, churnedcustomer, cancellation

What is a Customer? Part 2

What is a Customer? Part 2

Three part series on defining your 4 types of customers

Ana LamSeptember 21, 2018cx, cxrevisionist, cxblog, customerexperience, customer, customertype, loyalty, retention, currentcustomer, newcustomer, existingcustomer

What is a Customer?

What is a Customer?

Three part series on defining your 4 types of customers

Ana LamSeptember 7, 2018cx, cxrevisionist, cxblog, customerexperience, customer, definition, prospective, prospectivecustomer, customertype, acquisition